At Gehne by Gitika, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy.
1. Eligibility for Returns
- Returns are accepted within 7 days of delivery.
- The item must be unused, in original packaging, with tags intact.
- Customized or personalized items cannot be returned.
2. Return Process
- Email us at info@gehnebygitika.com with your order details.
- Our team will guide you through the return process.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
3. Refund Policy
- Refunds are processed within 7-10 business days after the returned item is inspected.
- Refunds will be issued via the original payment method.
- Shipping charges are non-refundable.
4. Exchanges
Exchanges are subject to product availability. If the desired item is unavailable, a refund or store credit will be provided.
For any queries, feel free to contact us at +91 96463 83021.